Privacy Policy

1. Who We Are

Tuition Highway is an online tutoring service operated by Collabez FZE LLC, United Arab Emirates. This Privacy Policy explains how personal information is collected and used through https://tuitionhighway.com and our tutoring services.

2. Personal Information Collected

We may collect parent or guardian contact details; student names, academic levels and learning needs; booking and attendance details; payment status and transaction references; support communications; and website usage data obtained through cookies or analytics services.

3. How Information Is Used

We use personal information to arrange free demo lessons, deliver tutoring, match students with tutors, manage lesson schedules, issue invoices and payment confirmations, provide customer support, improve our services and comply with applicable legal obligations.

4. Children and Parents

Children under the age of 18 must have a parent or legal guardian arrange and authorize registrations and purchases. We collect student information where necessary to provide our educational services.

5. Sharing and Payment Services

We may share information necessary for service delivery with authorized tutors, hosting providers, customer support systems and payment processors, including Telr where applicable. We do not sell customers' personal information.

Payment data is handled by authorized payment service providers. Our website is not intended to store full payment card numbers or card security codes. The technical implementation of payment processing and card data storage should be verified before publication.

6. Data Protection and Retention

We use reasonable organizational and technical safeguards to protect personal information against unauthorized access, loss, misuse or disclosure. We retain records for as long as necessary to provide our services, resolve disputes and meet applicable legal, regulatory or accounting obligations. When records are no longer required, we dispose of them appropriately, subject to applicable law.

7. Cookies and External Links

Our website may use cookies and analytics services to improve functionality, understand website usage and enhance the user experience. You can manage cookies through your browser settings. Some website features may be affected if cookies are disabled.

Our website may contain links to external websites. Those websites have their own privacy practices and policies, and we are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

8. Your Requests

Parents, legal guardians and customers may contact us to request access to, correction of or deletion of personal information, subject to applicable law and any necessary recordkeeping obligations. We may need to verify the identity and authority of the person making a request before taking action.

9. Changes to This Policy

This Privacy Policy, together with our Website Policies and Terms & Conditions, may be changed or updated occasionally to reflect applicable requirements, standards or changes to our services. Customers are encouraged to review these sections periodically to stay informed about updates. Changes will take effect when posted on the website, subject to applicable law.

10. Contact

For privacy-related questions or requests, please contact us using the details below.

Tuition Highway
Operated by Collabez FZE LLC
United Arab Emirates
Registered Office Address: 606, Latifa Towers, Sheikh Zayed Road, Dubai, UAE
Website: https://tuitionhighway.com
Email: [email protected]
Phone: +971 56 351 1722