FAQs

Our answers to the most commonly asked questions

Frequently Asked Questions

 Invoices are generated on monthly basis for the number of lessons taken, therefore you may not need a refund. However, incase of any issues please get in touch with our support.

The classroom application is easy to download and you only have to do so the first time only. After you have registered with us, we will send you the application link by email. Clicking on the link will take you to a webex page where you will be prompted for downloading the application. Just follow the instructions to install the app. Once done, enter your name and email address with the session password to login the app and join your session. Next time, simply click on the app to join the session.

As long as you have speakers or headphones, you will be able to listen to the lesson. You can also interact with the tutor and other students through instant chat and other features available within the application.

You do not need a very high-speed internet connection. A stable 2 Mbps connection is adequate.

After you sign up with us and pay using our secure online payment methods, we will send you the link and time of your session via email. To join the session, you can click on the link to get started. First time users will be prompted to download a .exe file. Make sure you have headphones and are in a quiet place where you can concentrate on your class.

A virtual classroom application is a web-based online learning environment, developed to replicate the on-campus classroom. It allows participants to engage in discussions, interact and communicate with other participants as well as view and share online resources remotely, while studying at their own pace from the comfort of their home.

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